Our annual bills for Council Tax were prepared and printed before any Government announcements. Help with Council Tax payments as a result of Coronavirus (COVID-19) can contact us by phone, however you may experience longer waiting times than usual.Housing Benefit and Council Tax Reduction queries.The following email addresses are available for Council Tax and Business Rates queries: We appreciate that some people may not have access to an email account but if they can ask a relative/friend/neighbour to email on their behalf we will respond where we can, subject to data protection requirements. Where possible, please email your query to us as this will ensure that we can access your query wherever we are working and respond to you more quickly. Consequently, there may be delays in us being able to receive letters sent to the Council Offices and respond to your query. Better to email than write a letterĭue to the COVID-19 pandemic our officers will need to work from home. If you have been affected by the COVID-19 pandemic and this impacting on your ability to pay your Council Tax, Business Rates or Housing Benefit Over-payment, please contact us by email in the first instance.
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